Amcor PLM14000EH 14000-BTU Portable Air Conditioner with 4,300-BTU Heat

Amcor PLM14000EH 14000-BTU Portable Air Conditioner with 4,300-BTU Heat
by Amcor

Amcor PLM14000EH 14000-BTU Portable Air Conditioner with 4,300-BTU Heat
List Price: $509.00
Our Price: $499.95
You Save: $9.05 (2%)
Availability: Usually ships in 1-2 business days
Category: Kitchen
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Product Summary

Manufacturer: Amcor
Brand: Amcor
Release Date: 2007-05-03
Model: PLM14000EH
Color: Silver
Product features:
  • 14,000-BTU portable air conditioner with heat for up to 400 square feet
  • Evaporative booster technology provides more efficient cooling
  • 3 speeds; full thermostat control; LCD control panel and remote control
  • 24-hour timer; washable air filter; carbon filter; exhaust kit included
  • Measures 16 by 20 by 33 inches; 1-year limited warranty
Accessories:

Kitchen and Housewares Reviews of Amcor PLM14000EH 14000-BTU Portable Air Conditioner with 4,300-BTU Heat

Customer Review: Great, but READ THIS for caveats
Summary: 4 Stars

We live in the arid eastern portion of L.A., so things like very high humidity are not a concern. We bought this for our remodeled and, most importantly, re-insulated garage (complete with ceiling and insulated door). The garage was unbearable 8-10 months a year due to heat or cold. The new insulation keeps the temperature fairly consistent. For instance, for over a week we've had temps that range from 36 to 58 and the garage temperature has kept in the upper-50's overnight.
This unit is GREAT at making a ten-degree change in heat or cooling and I have no complaints about its functioning. There are two important things to bear in mind however.

FIRST - AMCOR has packaged this VERY poorly. The Styrofoam on the bottom is about a half-inch too shallow. Thus, in shipping it compresses, exposing the light, plastic casters on the bottom to the full brunt of bumps and bangs during transit. We bought three of these before we got one that wasn't destroyed (casters shattered and the bottom pressed in). AMAZON was VERY good about handling the returns. Just make sure you have it delivered where it's going to be installed, because that's where they'll pick it up. Otherwise you'll have to lug it to a UPS Store (I'm 6'2", 230 pounds and in good shape and it was tough for me). Also, try to order it at the BEGINNING of your credit card cycle, as they post return credits fairly quickly - all three purchases and two returns were on the same statement for us. Also, if you're a PRIME member, consider the $4 extra for express shipping.
SECOND - AMCOR was in trouble when I bought this in October. They have closed their technical support phone number and web help. You are left with just a generic e-mail address which promises that a member of management while get back to you. I wrote to them about the broken cord holder (no big deal), right away, and two months later I've heard nothing from them - I long ago stopped holding my breath.

In summary, AMAZON offers excellent customer service. AMCOR does not.

Description of Amcor PLM14000EH 14000-BTU Portable Air Conditioner with 4,300-BTU Heat

Ideal for average-sized rooms up to 400 square feet, this portable air conditioner features a 14,000-BTU cooling capacity; a 4,300-BTU heating capacity; and patented evaporative booster technology. During the cooling process, water gets extracted from the air as it passes through the unit. Most of this water works to cool the unit and make it run more efficiently. When the built-in water tank fills up, the compressor stops running, indicating that the tank should be emptied (via the drain outlet). The air conditioner comes equipped with three speeds--two fan plus one turbo, as well as full thermostat control, a backlit LCD control panel, and a remote control for simple operation. Choose between continuous operation or the programmable timer, which can be preset up to 24 hours. The unit also provides a washable air filter; an activated carbon filter to help remove odor; and a 3M Filtrete filter, which removes dust, pollen, bacteria, and animal dander. Other highlights include a 64- to 90-degree F thermostat, moisture removal of 80 pints per day, adjustable louvers to control air flow, built-in casters for convenient mobility, and an extendable exhaust hose (up to 5 feet). A window-mounted exhaust kit comes included; the air conditioner must be vented via the exhaust hose and adjustable plastic window kit. Please note, if the room has a heat source such as direct sunlight or computer servers, the coverage area may be reduced. Weighing 75 pounds, the air conditioner measures 16 by 20 by 33 inches and carries a one-year limited warranty and a five-year warranty on the compressor. The Amcor PLM14000EH Portable Air Conditioner and Heater is designed to condition an average-sized rooms up to 400 sq. ft. Patented Evaporative Booster Technology - During the cooling process, water is extracted from the air as it passes through the unit. Most of this water is used to cool the unit and make it run more efficiently. This unit has a built-in water tank (not removable) with a drai

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