Amcor UCHW-H12AF2 Duo Ductless Split Air Conditioner w/ Heater
by Amcor
|
List Price: Category: Kitchen See more product details |
|---|
(Click here)
Kitchen and Housewares Reviews of Amcor UCHW-H12AF2 Duo Ductless Split Air Conditioner w/ Heater
Customer Review: I wouldn't recommend this unit
Summary: 2 Stars
I recently purchased this unit and had it installed. The installation went OK but the instructions that come with the system are real vague and the English translation is a bit rough. The system is flimsy and cheaply made of plastic. When I opened the cover to the filters one of the hinges was broken. After installing, the fan on the indoor unit ran at one speed and that was very slow. I called Amcor product support and seems they have only one guy, Don, who supports the split system products. He is knowledgeable but I got the runaround and some goofy answers on my first two calls. On the third call I finally nailed him down and he said he believed it was a loose set screw on the impeller and I would have to get a technician out to take the unit apart and tighten the set screw. I was not about to pay for a technician to repair my brand new system. Unfortunately, if he had sent a new indoor unit I would have also had to pay for the re-installation. Amcor was not willing to pay for any of this. I finally talked Don into walking me through the disassembly and I tightened the set screw. Everything worked fine after this. This is more trouble than I should have to go through for a new system. I would not recommend anyone buy this brand.